Edesia Nutrition
- 6 active jobs (view)
- www.edesianutrition.org
Description
ABOUT THE ORGANIZATION:
Edesia is a non-profit social enterprise on a mission to end global malnutrition. We manufacture and distribute life-saving, ready-to-use therapeutic foods—such as Plumpy’Nut and Nutributter—to treat and prevent malnutrition among children and mothers in the world’s most vulnerable and hard-to-reach communities. Through strong partnerships with leading humanitarian organizations, NGOs, and Ministries of Health, we ensure our products reach those who need them most—even in the midst of the most complex and challenging humanitarian emergencies.
JOB SUMMARY:
The Fundraising and Sales Coordinator provides essential administrative, operational, and customer support to advance Edesia’s fundraising and global sales initiatives. This role ensures the smooth execution of daily activities by managing gift processing, donor acknowledgments, customer communications, database entry, reporting, and event logistics.
The ideal candidate is highly organized, detail-oriented, and service-focused. By handling administrative tasks and supporting both donor and customer relations, the Coordinator enables senior team members to focus on cultivating relationships, growing revenue, and driving impact.
RESPONSIBILITIES AND DUTIES:
Administrative & Customer/Donor Support
- Serve as the first point of contact for donor and customer inquiries (phone, email, web).
- Prepare and send acknowledgment letters, matching gift forms, appeals, invoices, and follow-up communications.
- Address donor requests regarding donation status and profile updates; assist customers with order-related requests.
- Support preparation of donor and customer packets, presentations, and impact reports.
- Provide scheduling, calendar, and meeting coordination support for the fundraising and sales team.
- Assist with filing, scanning, and maintaining organized records.
Gift & Sales Processing / Data Entry
- Accurately process and record all donations in Funraise and Salesforce.
- Support sales team with order tracking, documentation, and customer updates.
- Maintain accurate donor and customer lists; ensure data integrity across databases.
- Run finance-requested reports and provide comprehensive support for donor- and sales-related inquiries.
- Generate data summaries and reports to support team decision-making.
Event & Logistics Coordination
- Provide logistical support for donor events, plant tours, customer visits, and volunteer programs.
- Manage event invitations, RSVPs, materials, supplies, and post-event follow-up.
- Coordinate with vendors for printing, mailings, shipping, and event support.
Communications & Outreach Support
- Assist in the distribution of appeal letters, sales materials, newsletters, and e-communications.
- Maintain accurate Mailchimp and CRM distribution lists.
- Support team social media and outreach campaigns with administrative tasks such as scheduling and tracking.
QUALIFICATIONS:
- 2–3 years of administrative experience in fundraising, sales, communications, or customer service.
- Strong organizational skills with attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite; experience with Salesforce or fundraising databases preferred.
- Ability to handle sensitive donor/customer information with professionalism.
- Positive, collaborative, service-oriented attitude.
- Passion for Edesia’s mission to improve the lives of children worldwide.
WORKING CONDITIONS:
General office environment. High utilization of office equipment, phone, computer etc. Some local/regional travel (within 2-3 hours) and evening and weekend work for special events or programs may be required from time to time.
The requirements described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.